Privacy Policy

Privacy Policy

Introduction

Welcome to https://diy-vs-professional-plumbing.vividupdate.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website users. By visiting or using our platform, you agree to the terms described here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, services, or websites linked from our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Utilize our applications and services as a registered user.
  2. Visit or navigate our website linked to this policy.
  3. Receive communication from us, such as newsletters, promotional emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal information, including but not limited to:

  • Account Information: Details required to set up and manage your user account, such as name, email address, and password.
  • Payment Information: Data needed for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: This includes banking details and transaction history related to our services or products.
  • Purchase Information: Records of your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and location data.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Any comments, reviews, or ratings you provide to enhance our platform.
  • Social Media Information: Details obtained from social media platforms when users choose to log in through these accounts.
  • Product Information: Preferences and interactions related to products viewed or purchased on our site.

We gather this data through multiple means: user inputs during account creation, forms, surveys, interactions with our services, automated tracking technologies (e.g., cookies), and third-party providers who assist us in data collection.

Cookies

We employ cookies to enhance your experience and analyze website performance. Cookies are small text files stored on your device, categorized as:

  • Strictly Necessary: Essential for navigating our site and providing services.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking aggregated data for improvement purposes.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

The period we retain personal data depends on the purpose for its collection and local legal requirements. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. We follow strict data retention policies to ensure compliance with applicable laws.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to industry standards.
  • Regularly reviewing and updating our security protocols.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us using the details provided below, and we will take appropriate steps to ensure the deletion of that information.

Your Rights

Depending on your location, you may have specific rights regarding personal data, including:

  • Access to your data and its usage.
  • Requesting corrections or updates if inaccurate.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data under certain circumstances.
  • Data portability, allowing you to transfer data from our systems to others.
  • The right to withdraw consent at any time.
  • Right to complain to relevant supervisory authorities.

To exercise these rights or have any data-related queries, please reach out to our privacy team via the contact details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, comments, requests, or complaints regarding privacy or data, please contact us: